Here's what is for me an off-topic post and in today's airline travel environment in the U.S. I would be hard pressed to post anything positive or memorable on my blog related to trips taken by air.
All the rarer was my extremely pleasant experience with Cathay Pacific returning to New York from Vancouver last week. Of course, being able to enjoy business class was a treat in itself, with flatbeds in a private cubicle like environment to relax in and enjoy the amenities, but what struck me most was the Asian hospitality provided by the mostly Chinese crew. I had nearly forgotten how used I was when living in Asia years back, to be welcomed on board with a warm smile by people who genuinely seem to enjoy their job and to provide a pleasant experience to their customers in the air.
What a welcome change from what is all too often the case in these parts!
Tags: airlines, cathay pacific, service
Comments
You can follow this conversation by subscribing to the comment feed for this post.